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Space after names in profiles


R
Ronda Taylor

We continue to have problems with people who enter a space after their first or last name and it gets saved that way on their profile. The bigger issue is that it is also saved that way in their Informal Salutation so letters end up being addressed to "Dear James ," instead of "Dear James," and the envelope ends up being addressed to "James Smith" instead of "James Smith" - as you can see the extra space looks unprofessional. It would save time if we didn't have to keep correcting this. Interestingly, if they leave a space after their last name, it gets removed when it creates the Formal and Envelope Salutations. Spaces after first and last names get saved as part of the Recognition field though and needs to be removed from there as well.

A